FDC Graphic Films, Inc. is always looking for qualified individuals to fill positions within the company. If you’d like to join the team, please apply to one of the positions listed below.
Customer Service Representative
FDC is looking for a Customer Service Representative to work out of South Bend, Indiana. Job responsibilities include:
- Receive, review, enter orders in ERP system
- Enter quotes, claims and other transactional data
- Respond to customer inquiries related to product availability, order tracking, price requests and online chat service
- Provide support to sales team and customers for sample and literature needs
- Initiate customer calls and email contact for sale of company specials and overstock materials
- Coordinate leads with marketing and field sales for business prospecting, information sharing and samples
- Cross trained to perform all critical CSR functions.
For a full job listing with Core Competencies and Preferred Knowledge and Skills, click here